Privacy Policy

Third-Party Sharing of Mobile Information

Bud Clary Buys Cars does not share/buy/sell mobile opt-in consent with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information with service providers strictly necessary to deliver SMS communications (such as messaging platforms or carriers).

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Business, for the purpose of the CCPA/CPRA (California Consumer Privacy Act, as amended), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information.
• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Bud Clary Auto Group, 1030 Commerce Ave, Longview, WA 98632. For the purpose of the GDPR (where applicable), the Company is the Data Controller.
• Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
• DriveCentric Chat refers to the chat/messaging tool embedded on the Website that allows you to communicate with our team. Messages may be stored in our CRM.
• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to BudClaryBuysCars.com and any interactive chat, text messaging, forms, or other means of communication embedded within the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company (vendors who help us run the site, communicate with you, analyze traffic, or provide related services).
• Usage Data refers to data collected automatically from the use of the Service (for example, the duration of a page visit).
• Website refers to BudClaryBuysCars.com, accessible from https://budclarybuyscars.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• First name and last name
• Email address
• Phone number (including for calls/SMS if you opt in)
• Contact preferences
• Address, city, state, zip/postal code (as applicable)
• Vehicle-related information you provide (e.g., year/make/model/trim, VIN, mileage, condition, photos, payoff/lienholder information, and other details needed to evaluate or purchase a vehicle)
• Communications and interactions (e.g., emails, form submissions, chat messages, call recordings and transcripts where enabled/required and permitted by law)
• Appointment and transaction information (e.g., scheduling details, offer history, purchase paperwork details where applicable)

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), device type, operating system, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (including scripts, tags, and pixels) to track activity on Our Service and store certain information to help operate the site, improve performance, and measure marketing effectiveness.

Cookies We May Use

• Necessary / Essential Cookies (Session): Required to provide core functionality and security.
• Preferences / Functionality Cookies (Persistent): Remember choices you make (where available).
• Analytics / Performance Cookies (Persistent): Help us understand usage and improve the site (may be set by us or third parties).

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, some parts of the Service may not function properly.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage.
• To evaluate your vehicle and communicate offers, trade-in options, or purchase steps you request.
• To contact You by email, telephone calls, SMS, chat, or other equivalent electronic communications for service-related messages and updates (depending on your choices and applicable law).
• To manage Your requests, appointments, and customer support communications.
• To improve our Service, marketing, and user experience through analytics.
• To comply with legal obligations, resolve disputes, and enforce agreements and policies.

Sharing of Your Personal Data

Excluding SMS opt-in consent and data (see the SMS section below), we may share Your personal information in the following situations:

• With Service Providers: Vendors who help us operate the website, analyze traffic, host data, provide chat tools, and provide call tracking/analytics.
• For business transfers: In connection with, or during negotiations of, a merger, sale of Company assets, financing, or acquisition.
• With Your consent: For any other purpose you authorize.

Third-Party Services We Use

Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors use the Website, such as which pages are visited, how long visitors stay, and how the site performs. Google Analytics may collect information such as your IP address, device identifiers, and browsing events. You can learn more about Google’s privacy practices in Google’s Privacy Policy.

CallRevu (Call Tracking & Analytics)

We use CallRevu to help route calls, attribute phone leads, and measure call performance. When you call a tracking number displayed on our Website, CallRevu may collect call metadata (such as the phone number you called from, date/time, duration) and may support call recording, call scoring, and/or transcription depending on our configuration and applicable law. If call recording is enabled, you may hear an automated disclosure at the start of the call where required.

DriveCentric Chat (CRM Chat Tool)

We use DriveCentric’s chat tool to allow you to message our team from the Website. Information you provide through chat (such as name, phone, email, vehicle details, and messages) may be stored in our CRM and used to follow up on your request.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Call records/recordings/transcripts (if enabled) and chat transcripts may be retained according to our operational needs and legal requirements.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We use commercially acceptable means to protect Your Personal Data, We cannot guarantee absolute security.

Your Privacy Rights

California (CCPA/CPRA)

If you are a California resident, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain “sharing” or “selling” as those terms are defined by California law. We do not sell SMS opt-in consent or data.

How to Exercise Your Rights

You can submit a request by emailing us at social@budclary.com. We may need to verify your identity before fulfilling certain requests.

Children’s Privacy

Our Service does not address anyone under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the “Last updated” date at the top. Changes are effective when they are posted.

Terms and Conditions

By providing a telephone number, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Bud Clary Buys Cars.

Message frequency varies. Message and data rates may apply.

For help, reply HELP or email us at social@budclary.com.

You can opt out at any time by replying STOP.

Contact Us

If you have any questions or concerns regarding your privacy or the handling of your data, You can contact us:

• By email: social@budclary.com
• By mail: Bud Clary Auto Group, 1030 Commerce Ave, Longview, WA 98632